Refund Policy

At BOOKED., we want you to love your purchase. If something isn’t right, we’re here to help.

​

Exchanges (Damaged Items Only)

We accept exchanges within 7 days of delivery for items that arrive damaged.

​

To request an exchange, please contact us with:
✨ Your order number
✨ Clear photos of the damaged item

​

Once approved, we’ll guide you through the next steps.

​

Return Shipping

Customers are responsible for return shipping costs.

We recommend using a trackable shipping method, as we are not responsible for lost return packages.

​

Condition Requirements

All returned items must be in their original condition, including:
✨ Unused
✨ Undamaged (aside from original issue)
✨ In original packaging (if applicable)

​

If an item is returned in a condition that reduces its value, the customer may be responsible for that loss in value.

​

Non-Returnable Items

At this time, we do not accept returns for:
✨ Non-damaged items
✨ Final sale items

​

Need Help?

If you have any questions, reach out to us anytime. We’re here to make sure your BOOKED. experience is a good one.